Discover how an educational publisher overcame missed schedules and poor service with Bradford & Bigelow.
The publisher had been relying on another printer but faced recurring frustrations:
Missed schedules that caused ripple effects in their seasonal planning.
Projects overlooked - some titles were never even entered into production. This left the publisher scrambling to re-verify schedules, resubmit files, and push back promised ship dates.
Poor communication and lack of responsiveness when issues arose.
Bradford & Bigelow stepped in to provide the reliability and service they needed.
Fast Turnaround: Delivered complete workbook runs in just 5 days from proof approval.
Dedicated Account Team: An account team was assigned to manage their projects, ensuring every title was tracked, scheduled, and communicated clearly.
Operational Strength: With eight presses running 24/6, B&B had the capacity to keep projects on track.
On-Time Delivery: Critical workbook orders reached customers without delay, allowing the publisher to confidently meet their commitments.
Personalized Service: The dedicated account team provided peace of mind, keeping the publisher fully informed from proof to delivery.
Trusted Partnership: B&B quickly became their preferred print partner thanks to speed, quality, and attentive service.
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Discover how a small turned mid-sized publisher achieved significant cost savings by switching from Amazon KDP to Bradford & Bigelow.